Top Five Questions To Ask When Hiring A Home Care Agency

When it comes to hiring a home care agency, you want to entrust the life and safety of your loved ones in reliable hands. In your absence, or inability to care for a loved one, enlisting the services of a professional home care agency becomes an ideal solution.

However, when looking for help and companionship for a senior member of your family, it’s imperative to verify if a home care agency has the requisite licensing and fulfills specific criteria. While situations may vary, if you’re looking for a professional, here’s a list of five essential questions to ask when hiring a home care agency.

1. How long have you been in business?

Caring for seniors is not like any other job. It requires the caregiver to have compassion and empathy for the person they are taking care of. A caregiver may not have such attributes in the beginning, but over the years with experience, he or she will be able to develop these traits. Therefore, experience in this line of work is very important, which is why you must ask a home care agency for how long they have been in the business.

2. Do you provide references or testimonials?

When you go through references or testimonials, it shows that other clients have benefited from their service, which will assure you that they will be able to take care of a senior in your family. If an agency is unwilling to provide references or testimonials, you should think twice before hiring them because it is possible that clients are not happy with their service.

3. Are you properly licensed and insured?

Before hiring a home care agency, you have to check whether they have been licensed by the authorities to be in this business or not. If they aren’t licensed, it means they are running an illegal operation, which you should avoid. Licensing shows that an agency meets all the required conditions to be in this line of work and you can rely upon them.

You should also check if an agency is insured or not. Ideally speaking, an insurance policy should cover the risk of something adverse happening to the caregiver at your home while being at work. If an agency doesn’t have insurance, it may require you to pay for injury to the caregiver. 

4. Are your employees properly licensed?

You need to check whether the nurses provided by a home care agency are properly licensed and registered. If they are registered and licensed, it means that authorities find them fit to provide care to the seniors.

5. Who is my point of contact once I hire your company?

You may or may not be at home at all times to check whether a home care agency is doing a good job at taking care of a senior member in your family. Therefore, you need a point of contact with the agency, who you can reach out to at any time to know if all is well with your dear ones at home. Having multiple points of contact will waste your time and will also come in the way of providing care to a senior person, which should be avoided.

If you’re looking for the best home care agency across Fairfax County, Prince Williams County, Loudoun County, Sterling, VA, reach out to Senior Care Safe At Home Inc. We are certified caregivers, who provide help and companionship to your loved ones. Moreover, our highly trained personal companions and skilled nursing staff offer quality in-home care for seniors and adults.

For a complete list of our services, please click here. If you have any questions about home care, we’d love to hear from you. Please contact us here.